What materials are used in your jewelry?
We pride ourselves on using high-quality materials including premium sterling silver, 18k gold, and ethically sourced gemstones. For specific details, please refer to the product descriptions on our website.
How should I care for my jewelry?
To keep your jewelry looking its best, avoid contact with water, perfumes, and lotions. Store your pieces in a dry place, ideally in a jewelry box or pouch. For more detailed care instructions, check out our Jewelry Care Instructions.
What is your return policy?
We accept returns within 14 days of purchase, provided the items are unworn, in their original condition, and with all packaging. For returns and exchanges, please visit our Returns & Exchanges page.
Do you offer gift wrapping?
Yes, we offer complimentary gift wrapping on all orders. You can make a request by email contact@maisonbijou.eu
after you get the confirmation of your order. Each gift comes with a personalized card.
Do you offer warranty on your products?
Yes, we offer up to 2-year warranty on all of our products against manufacturing defects. Please note that this warranty does not cover wear and tear or damage caused by misuse. For more information, please send us an email at contact@maisonbijou.eu
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at contact@maisonbijou.eu
Other inquiries? Let's chat.
Please email us at contact@maisonbijou.eu